QT Bears Return Policy

QT Bears products are personalized and customized gifts. An order may be cancelled or changed only before it has been processed. If you need to change or cancel your order, please call me at your earliest convenience at 1-866-49BEARS (492-3277) and I will check your order status and make every effort to make you happy. An order cancellation or change is subject to my written confirmation.

A request for order return or refund should be sent to me in writing within 24 hours after the order is delivered. Such requests will be accepted only if the order is damaged or it is not up to my normal standard that is accepted by all of my happy customers.